We’re thrilled you’ve chosen Mindbody to support your business. This course offers in-depth software training designed to complement your onboarding journey. In addition to learning how to manage your software, you’ll gain a deeper understanding of key features and how to customize the booking experience for your customers and staff. You'll also find resources that educate on how to further optimize your Mindbody software.
Mindbody Software Setup Guide
By the end of this course, you will be able to:
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Identify key components of the Mindbody software and understand its functions
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Set up and manage staff profiles, service offerings, and pricing options within the Mindbody software
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Create a basic schedule for your services
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Add, edit, and manage client profiles in your software
It's important to start with entering your administrative details, such as your business address and website, tax rates and policy forms.
Learn how to create staff member profiles, set their pay, and enable or restrict access within your site. Secondly, learn how your staff members will clock in and out.
Classes are scheduled services that are held on a daily or weekly basis. See how to create and add your classes and pricing. Understand how to use a class waitlist and move waitlisted clients into open class roster spots.
Learn how to add your appointment services and pricing, including assigning services to your staff and setting rules on when and how often clients can book.
Courses are scheduled as a single day or multiple day enrollment, which your clients pay for ahead of time. These lessons will show you how to create your initial course schedule and how to register clients. PLEASE NOTE: Depending on your business needs and available services, you may need some additional assistance with setting up courses. We recommend that you work with an Onboarding specialist one-on-one if your business has robust enrollment or course services.
Setting up arrivals will allow you to track and charge for gym access. Learn how to add arrival services into your site and the process for checking in clients when they arrive at your business.
Now that you've set up pricing for your services, you can add additional pricing solutions and retail options. These options range from products, gift cards, packages, and contracts, as well as tracking and paying staff for sales commissions.
As a part of daily use of your software, you'll add and look up clients. Learn how to edit and navigate client profiles, collect information about clients when they first create accounts, set up relationships between clients, and add liability waivers and other documentation.
We'll review everything you've learned in this course and your next steps. Explore further and learn about managing staff members, customizing auto emails, using Mindbody's reporting tools, and increase revenue with powerful add-on products and features.