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MINDBODY

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  • Additional scheduling features

    These lessons focus on the lesser-used—but by no means less useful—scheduling features in the software. You'll learn how to quickly manage your schedule and expedite the sign-in process at the front desk.

    • Duration 17m

  • Appointment certification exam

    This final exam tests your understanding of all topics presented throughout the staff courses. You have 90 minutes to answer 35 multiple-choice questions. The passing score to receive the certificate of completion is 80%.

    • Duration 1.5h

  • Appointments

    These lessons focus on setting up and managing the appointment services in your software. You'll learn how to create new appointments, customize them, and even troubleshoot them when something goes wrong.

    • Duration 2.0h

  • Apps

    These lessons will guide you through the daily use of MINDBODY's apps.

    • Duration 12m

  • Best Practices - Client Retention

    Use this path to review the Best Practices surrounding retaining your clients in the long term, and ensuring that you are addressing client's needs and motivations to ensure they keep coming back for your services time and time again.

  • Best Practices - MINDBODY Apps

    This learning path will speak to the differences and benefits of the three MINDBODY Apps: MINDBODY Business App, MINDBODY App and Branded App.  Learn how each interacts with your staff, your clients and your business.

  • Best Practices - Retail Management

    Use this learning path to do a deep-dive into the retail functionality of the MINDBODY software and the settings/reports to manage products. Learn how the strategic implementation of retail products and merchandising can increase the revenue at your business.

    • Duration 23m

  • Business metrics & financial planning

    Learn how to run, analyze, and set goals based on reports for revenue, attendance, and new client growth. Identify targets and get pricing strategies that improve retention and maximize your bottom line. NEW USERS: Click on the "Log In" button...

  • Business metrics & financial planning

    Learn how to run, analyze, and set goals based on reports for revenue, attendance, and new client growth. Identify targets and get pricing strategies that improve retention and maximize your bottom line. NEW USERS: Click on the "Log In" button...

    • Duration 5.6h

  • Capitalizing on creating cash-flow with your classes

    This path with help you to take an advanced look at the setup and management of your class schedule, providing tips for streamlining your schedule and filling your classes with MINDBODY Promote and Dynamic Pricing.

  • Classes

    These lessons focus on the skills you'll need when setting up and managing classes at your business. We'll cover how to create a brand new class schedule, customize the class settings in your software, and use the sign-in screen on...

    • Duration 2.1h
    • 5.0

  • Client management

    The client profile tracks everything that a client does at your business, from their very first visit to their most recent purchase. These lessons will give you a fuller understanding of the client experience by taking an up-close look at...

    • Duration 1.5h
    • 5.0

  • Client retention

    Know your clients, stay connected with them, and keep them coming back by creating sales processes and using software features like auto-emails and recurring payments. NEW USERS: Click on the "Log In" button in the top right hand corner of...

    • Duration 2.2h

  • Client retention

    Know your clients, stay connected with them, and keep them coming back by creating sales processes and using software features like auto-emails and recurring payments. NEW USERS: Click on the "Log In" button in the top right hand corner of...

  • Enrollments

    These lessons focus on setting up and managing enrollments. You'll learn how to create new schedules, explore some of the options that affect their functionality, and then see the many ways they're used in the software.

    • Duration 1.4h

  • Exam

    This certification exam is unlocked after watching all of the Level 1: Staff videos.

  • Exam Level 1: Staff

    This final exam tests your understanding of all topics presented throughout the Front Desk Staff courses. You have 90 minutes to answer 40 multiple-choice questions. The passing score to receive the certificate of completion is 80%.

    • Duration 1.5h