All Activities
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MINDBODY education
Check out the insightful resources offered by MINDBODY Education and learn how to grow your business, your way.
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How to build community for retention [blog post]
Did you know that up to 90% of clients visiting a studio for the first time are unlikely to become a member or a regular?
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3 ways to improve retention [blog post]
Simply put, retention is the biggest challenge we face in the wellness, beauty and fitness worlds. Learn the keys to keeping your customers.
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The BOLD Show | episode 10 | hire hard to manage easy [podcast]
Paula Tett has spent years educating business owners on how to inspire and motivate staff. She shares her advice with host Mike Arce.
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Playing for keeps: increase retention with client experience [webinar]
The start of a new year naturally brings an influx of new customers to your door-but how many will stick around in the long run? A first impression makes a big impact, but it can only take you so far....
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Social media marketing fundamentals for the fitness industry [webinar]
One Life helps gyms and studios across the globe attract hundreds of new leads and members through their membership accelerator programme. This uses a unique social media marketing strategy designed specifically for gyms, combined with hands on support...
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How to keep your staff motivated [webinar]
Sticking to your business plan and long-term vision is essential as your team (and your client base) grows. Join us for some simple but effective advice on keeping your company culture intact and keeping your eye on the future.
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Marketing best practices for the fitness, beauty and wellness industry [webinar]
We'll review best practices and the most effective marketing techniques so you get the most out of your marketing dollars and improve your brand.
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The BOLD Show | episode 17 | generating revenue without increasing customers [podcast]
In this episode, I'm here with Tom Hatten, the founder, and CEO of Mountainside Fitness. Tom founded his business in 1991, and there are now 16 locations with 84,000 paying members. He's been featured in Club Industry, the Phoenix Business...
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4 ways to create a member experience that keeps them coming back [blog post]
Whether you've recently opened or have owned a fitness studio for years, the most vital aspect of your success is client retention.
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3 things every studio owner should know about marketing [blog post]
Did you know that fifty-seven percent of studio and gym owners operate without any sort of marketing plan?
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How To win more referrals and keep existing customers happy [blog post]
Having the mindset to improve yourself is a great start, but getting results in fitness and wellness requires action, accountability, and tracking. The same is true of customer experience.
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Email marketing that works (and wows) [webinar]
Have you heard the rumors that email is dead? Although it may be changing, email isn't going anywhere. When done right, email campaigns can be a powerful tool for your business in engaging and retaining your current (and future) customers.
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Strength in numbers: the attendance with revenue and first visit reports [blog post]
The performance of your business means a lot to you-but how do you measure if you're successful?
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Retention KPIs: marketing promos
Are you retaining customers after you offer a social buying deal like Groupon? Learn the specific reports to assess and how to gauge if these deals are effective for your business.
