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Welcome to the certifications program! This program is comprised of a series of courses focusing on different aspects of the MINDBODY software, with each one designed to test your expertise in that particular area.

While our program is intended to assess your understanding of the MINDBODY software, it is also an educational resource that allows you to pick and choose the topics you most want to learn about. This means you have the option to complete all of the content in order and take the certification exam at the end, or to simply pick the lesson that is most relevant to your interests.


Step 1: Choose your path

The first step is deciding your certification path. We currently have two types:

  • Full certification: Covers all areas of the platform, including classes, appointments, and enrollments.
    • Who's this for?: Anyone working with a business that offers classes, enrollments, and/or appointment-based services.
  • Appointment certification: Focuses on the tools used by appointment-based businesses, meaning classes, enrollments, and arrivals aren’t included.
    • Who's this for?: Anyone working with an appointment-only business, such as a salon, spa, or integrative health facility.

Step 2: Choose your level

You'll next choose the level that you'd like to work towards. But first, a few things to note:

  • You can watch the content in the order it's presented or skip around to the topics you wish to learn more about.
  • You’re not required to complete the certification exam.
  • If you do wish to take the exam, you’ll need to first complete all of the lessons for that level.
  • Each level builds on the previous one. When becoming certified, you’ll need to complete and pass the exams in order.

Level 1: Running your software

Who's this for?

  • Staff of all levels
  • Owners
  • Consultants

What will you learn?

Learn tasks for welcoming new clients, working with schedules, and collecting payments.

Topics covered include:

  • Adding new clients and looking up clients
  • Basic client management
  • Scheduling services
  • Retail point of sale

Level 2: Managing your software

Who's this for?

  • Managers/Directors/Operations
  • Owners
  • Consultants

What will you learn?

Builds on the skills covered in the previous level, plus:

  • Running and understanding common reports
  • Staff management
  • Advanced client management
  • New service setup and scheduling
  • Creating pricing and products

Level 3: Consulting

Who's this for?

  • Consultants
  • Owners or managers looking to take their skills to the next level

What will you learn?

The consulting level covers a little of everything, including all of the previous content plus:

  • Running and interpreting complex reporting
  • Tagging at an expert level
  • Optimizing the software and its settings
  • Complex site setup and best practices

Interested in becoming a certified MINDBODY Software Consultant? Complete our interest form to be notified when this level is available for registration.